Purpose
MediChro organizes and cites medical records in draft form so that qualified professionals can review them. This policy is part of the Terms of Service. You are responsible for following it, and for making sure everyone in your workspace follows it.
Records you may upload
- Upload only records you are legally authorized to process for a legitimate professional purpose, such as a legal matter, a claim or a medical record review.
- Make sure your upload complies with every law, court order, protective order, professional rule and agreement that applies to you and to the records.
- Do not upload records where the law or a contract requires a Business Associate Agreement or other terms that MediChro has not signed with you.
- Upload PDFs only. Do not upload files that contain malware or that are designed to disrupt or manipulate the Service.
How reports may be used
- A MediChro report is an unverified draft. Check every statement against the cited source pages before relying on it.
- A qualified person must review a report before it is used for any decision, filing or advice.
- Do not present a report as a medical opinion, a legal opinion, an expert report, a certified record or an official agency or insurer form.
- Do not remove or hide statements that a report is a draft or needs verification when you share it.
- Do not use a report as the only basis for a decision about a person’s health, treatment, benefits, employment, insurance or legal rights.
Not allowed
- Uploading records you are not authorized to access or process, or obtaining records by deception.
- Using the Service to stalk, harass, discriminate against or unlawfully investigate any person.
- Creating, altering or fabricating evidence or medical records, or using the Service for fraud.
- Using the Service for any unlawful purpose.
- Attempting to access another workspace’s reports or files.
- Probing, scanning or testing the security of the Service without our written permission.
- Overloading or disrupting the Service, or getting around its limits, billing or access controls.
- Placing hidden instructions in a file to manipulate the AI systems or their output.
- Reverse engineering, scraping or reselling the Service, or using it or its output to build or train a competing product or AI model.
- Sharing your sign-in details or letting others use your account.
- Sending medical records or patient information through the public website, its forms or by email to us.
Reporting a concern
If you see misuse or a security issue, email support@medichro.com with a general description. Leave out patient information and credentials.
Enforcement
We have no duty to monitor how the Service is used, and we are not responsible for how you or anyone else uses it. We may investigate suspected breaches, remove content, suspend or close access without notice or refund, and report matters to the authorities.
You are responsible for any claim, loss or cost that results from a breach of this policy, as set out in the Terms of Service.
Changes
We may change this policy at any time by posting a new version with a new date at the top. Your continued use of the Service after that date means you accept the new version.